Smiling- even through the phone. Greeting you with a handshake (or fist-bump, if preferred). Acknowledging your...

There is a huge misunderstanding regarding the role physical therapy plays in  healthcare. Some view our profession as...

The quality and depth of your interactions with healthcare providers can have a  powerful influence on the speed and...

We all expect our physicians and clinicians to be wise and generous, adding value to our lives. When we visit them...

Super-Bowl Champion Coach, Vince Lombardi, when asked about excellence once said, “Perfection is unattainable but if...