Go Live With ProMet Telehealth
Frequently Asked Questions

Go Live With ProMet is the name of our very own telehealth platform. ProMet Physical Therapy utilizes a HIPAA compliant, online video application called DoxyMe (think Facetime or Skype) in order to provide one-one-one physical therapy services to those who can’t make it into the clinic. Our Doctors of Physical Therapy are dedicated to providing the ultimate physical therapy experience to you from the comfort of your home!
A typical visit ranges from 20-30 minutes.
Going Live With ProMet is as easy as checking your email. 5-10 minutes prior to your appointment, your Telehealth Coordinator will send you an email with a link to your visit. All you have to do is just click on the link and follow the prompts!
Tip: Please make sure that you use Google Chrome or Firefox web browsers in order to ensure a smooth process.
Yes! Just make sure you enable the Camera and Microphone on your smartphone, laptop, iPad, or tablet before your appointment starts.
Whether it is your first time with us or you are an existing patient, ProMet Physical Therapy is laser-focused on our mission. We are committed to providing the ultimate physical therapy experience via telehealth. Your Physical Therapist will first get to know you and why you have chosen to get started. They will then perform movement screenings, injury assessments, examine soft tissue deficits and utilize every available tool they can, to ensure that your time addresses your individual needs. Every Go Live with ProMet visit is an opportunity to discuss your functional limitations and take actionable steps towards your best self.
The answer is Yes! In fact, most insurance companies have agreed to cover the entire cost of your telehealth physical therapy visits and have waived co- pays. We always verify and confirm with your insurance company prior to scheduling your visit so you are in-the-know. CALL today or simply click here to access our online telehealth form and start your journey today.
This varies by insurance, Call Us and one of our Telehealth Coordinators will verify this information with your insurance and notify you prior to your appointment.
This varies by insurance, Call Us and one of our Telehealth Coordinators will verify this information with your insurance and notify you prior to your appointment.
Not everyone has a gym in their house! If you do have home exercise gear, your therapist will certainly help you utilize it accordingly but all you really need for your visit is a device with a camera, an open mind and the willingness to learn and be inspired. It’s all about you!
Start your journey, today. Request an appointment online by clicking HERE, or give us a call at 516-365-3344 . Either way, one of our Telehealth Coordinators is standing by!